"Happy customers are your biggest advocates and can become your most successful sales team." Lisa Masiello
Consumer is the
King but in Reality is He?
Consumer changes his demand for various goods and service in accidence
with changes in fashion and the pressure of advertisements by the manufacturers
and sellers of different products.
Advertisements for goods are repeated several times so that consumers
are convinced about their superior quality. When advertisements are able to
alter the consumer preference the producer makes a hold.
Market preferences are shaped
collectively by individual tastes and preferences. It is the sum of all
individual preferences for various goods and services. These patterns are partly
shaped by culture and partly implanted by information and knowledge about the
products and services.
Product differentiation and
branding are the two important methods used by the producer to hijack consumer
preference. Branding is like opium once attracted to it will swallow your
preference.
Does Consumer Have a Preference?
“Tastes” and “Preferences” are
synonyms of “satisfaction” you get from a basket of goods and services. Consumer preferences are defined as the
individual tastes and attachment towards a group of various goods and services
in terms of marginal utility. This permits the consumer to rank his basket of
goods and service according to the levels of utility gained from it. Consumer
preferences are always independent of income and prices.
A
rational consumer seeks to gain maximum utility or satisfaction from spending
his or her income. Money can buy happiness but it cannot make one
satisfied. Happiness is expressed in terms of money no one will be ever
happy. Even if one has an unlimited amount of money, he/she would not be
satisfied with what has.
In reality, not the consumer makes the demand but it
was really made by the producer through branding or advertising. The consumer is
not the king, he was made as a king in an imaginary world and it was enforced
by the producer. It is high time to come up from the imaginary world, you
are not the king you are made as a king to treat as slaves because the king won’t
raise complaints.
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